Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the standard shipping time for furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location, standard delivery for home goods typically takes 5-10 business days.
What is your return policy for home products?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer assembly services for large furniture items?
Yes, we offer White Glove Delivery and assembly services for an additional fee at checkout. Our professional team will deliver, unpack, and assemble your items in the room of your choice.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
Are your materials sustainably sourced?
We are committed to quality and sustainability. Many of our wood products are FSC-certified, and we prioritize manufacturers who use eco-friendly production methods.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options like Affirm to help you create your dream home now and pay over time.